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Understanding the Whole Person: Systemic Tools for Volunteer Support

Learn how to understand the systemic factors shaping behaviour, prioritise meaningful support, and serve within clear, ethical boundaries.

Understanding the Whole Person: Systemic Tools for Volunteer Support

Upcoming Run: 24th Jul 2026

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Understanding the Whole Person: Systemic Tools for Volunteer Support

SPS-022-UWP

$0.00

Duration: 8.00 hours

Upcoming Run: 24th Jul 2026

Sign Up nowCourse Fees & Schedule

What is it about?

Do you sometimes focus on behaviours but feel unsure what’s really driving them? 

Have you ever wondered why some individuals struggle despite strong intentions to change? 

When supporting individuals reintegrating into the community, it’s easy to focus on what’s visible. But behaviour is shaped by relationships, systems, risk factors, and structural realities. 

With the right framework, you can move from reacting to behaviours to understanding the whole person and where your support truly matters. 

What Is This Module About? 

This is an 8-hour face-to-face training designed for prison volunteers supporting the reintegration of offenders into the community. 

This module introduces a systemic approach using: 

  • The Person-in-Environment (PIE) Model 

  • The Risk-Need-Responsivity (RNR) Framework 

  • A simple Prioritisation Tool for Meaningful Support 

You’ll explore how personal history, relationships, community systems, and societal structures interact to influence behaviour and recidivism risk. 

How This Course Makes a Difference ? 

Reintegration doesn’t happen in isolation — and neither should support. 

When volunteers understand systemic influences, support becomes more targeted, compassionate, and sustainable. 

This course helps you: 

  • Move from judgment to understanding 

  •  Focus on what is realistically changeable 

  • Offer structured support instead of reactive help 

  •  Stay within healthy and ethical boundaries 

  •  Contribute meaningfully without burnout 

See the Person in Context 

See the Person in Context 

Understand how Micro–Meso–Macro systems shape behaviour and reintegration. 

Apply RNR in Practical Terms

Apply RNR in Practical Terms

Learn how risk, needs, and responsivity guide appropriate levels of support. 

Identify Risk & Protective Factors

Identify Risk & Protective Factors

Recognise environmental influences that increase vulnerability or build resilience. 

Use a Structured Prioritisation Tool

Use a Structured Prioritisation Tool

Focus your time and energy where it makes the greatest difference. 

Engage with Lived Experience

Engage with Lived Experience

Dialogue with an ex-offender about real reintegration challenges. 

Strengthen Volunteer Boundaries 

Strengthen Volunteer Boundaries 

Reflect on your role and avoid overstepping into professional territory. 

Who is it for?

Ready to Support  with Greater Clarity and Structure? 

Whether you’re walking alongside someone preparing for release or supporting them in the community, this course helps you see the bigger picture and know where you fit within it. 
 

Volunteers in Helping Roles 

Volunteers in Helping Roles 

Develop a structured way to understand needs and prioritise support without feeling overwhelmed. 

Community or Social Service Volunteers 

Community or Social Service Volunteers 

Better understand environmental pressures shaping behaviour post-release. 

Peer Support Volunteers 

Peer Support Volunteers 

Strengthen your ability to guide others while staying within scope. 

Rehabilitation & Reintegration Partners 

Rehabilitation & Reintegration Partners 

Build shared language around risk, needs, and systemic influences. 

Volunteers Seeking Deeper Understanding 

Volunteers Seeking Deeper Understanding 

Move beyond surface-level support and develop evidence-informed insight. 

Why Learn with Us

Hands-On & Practical  

Hands-On & Practical  

We believe the best learning happens by doing. Our courses are highly experiential — packed with real-life case studies, role-plays, and interactive group work. You won’t just sit through slides; you’ll practise the skills that matter.  

Learn from the Best  

Learn from the Best  

Our trainers are experienced practitioners, not just facilitators. They’ve walked the talk and brought wisdom from the field, not just the textbook. Learn from people who’ve been there — and are here to help you grow.  

Fun, Safe & Engaging  

Fun, Safe & Engaging  

Learning should feel energising. We foster a warm, inclusive environment where you're encouraged to ask, reflect, laugh, and learn — all while building supportive relationships with fellow participants.  

Backed by Research  

Backed by Research  

Every course is grounded in evidence-based practices from psychology, social work, education, and communication science. You get practical tools that work — not just trendy jargon.  

Designed for Real Life  

Designed for Real Life  

Our content is real-world-ready. Whether you're navigating tough conversations at home, supporting others in your role, or developing your own mindset, what you learn is instantly applicable.  

Lifelong Learning Community  

Lifelong Learning Community  

When you join us, you join a movement. All alumni get access to follow-up events, peer circles, and exclusive learning spaces. You stay connected, supported, and part of something bigger — long after the course ends.

Meet your trainers

Reynard Lye

Community Builder

Reynard is a dedicated social worker with over 10 years’ experience in disability, community, and correctional rehabilitation. At The Salvation Army, he led the Kids in Play programme, supporting children of incarcerated parents and guiding families through separation and reunification. Known for his heart-led, grounded approach, Reynard makes complex ideas accessible and practical for real-world impact.

  • Social Worker, Clinical Supervisor
Reynard Lye - Blended Concept Trainer
2026 Run:
DateStart TimeEnd TimeFormat
2026-07-2409:0017:00Face-to-Face

Course Fees

Course StructureFee (Net Fee after training grant subsidy)
Free (Sponsored by Singapore Prison Service)This course is complimentary for volunteers and staff from partner organisations of the Singapore Prison Service.Free

FAQ

👥 For Learners

📞 For Coordinators / Points of Contact (POC)